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An Industry Leader
An industry pioneer and leader since 2002, with more than 3 billion hours of conversations mined, we deliver exceptional value to customers through highly effective, usable, and scalable analytics solutions.
CallMiner selected as one of
The 25 Best Software Companies To Work
For In 2020 – Boston Area
CallMiner was selected by the readers of
Speech Technology Magazine to
Speech Technology Magazine to
Receive Its People Choice Award
For Speech Analytics In 2020
CallMiner was selected by the readers
of KMWorld Magazine
of KMWorld Magazine
as an AI 50 Award Winner In 2020
CallMiner received the highest ranking for quality of support in the
G2 Fall 2020 Contact Center Operations Relationship Index
“Want to be surrounded by brilliant, inspired people? Then look at CallMiner!”
Our Mission, Vision & Core Values
Vision
Transforming interactions to drive positive experiences & profound business change
Mission
We unite with our customers and partners to provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance in the areas of customer experience, employee performance, compliance, security, fraud and interaction automation.
Core Values
Teamwork
Diverse perspectives produce the best outcomes – Together everyone achieves more.
Ownership
Take pride and ownership in everything you do; own your success and your failures.
Impact
A successful business provides significant benefits to our customers, employees, partners, investors and community.
Innovation
Push the envelope. Never settle.
Candor
Healthy and respectful debate leads to the best outcomes.
Transparency
A shared perspective leads to trust and support of a common goal.
Urgency
Operate with a sense of focus and bias for action, time matters.
Commitment
Be relentless and work hard. Nothing worthwhile comes easy, we win or lose on the margin.
Success
We value results, not just activity.
Joy
Find happiness and satisfaction in what you do.