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An Industry Leader

An industry pioneer and leader since 2002, with more than 3 billion hours of conversations mined, we deliver exceptional value to customers through highly effective, usable, and scalable analytics solutions.

TSR-25-Best
CallMiner selected as one of

The 25 Best Software Companies To Work
For In 2020 – Boston Area

CallMiner was selected by the readers of
Speech Technology Magazine to

Receive Its People Choice Award
For Speech Analytics In 2020

KMW AI 50 Awards CallMiner
CallMiner was selected by the readers
of KMWorld Magazine

as an AI 50 Award Winner In 2020

G2badge
CallMiner received the highest ranking for quality of support in the

G2 Fall 2020 Contact Center Operations Relationship Index

“Want to be surrounded by brilliant, inspired people? Then look at CallMiner!”

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Our Mission, Vision & Core Values

Vision

Transforming interactions to drive positive experiences & profound business change

Mission

We unite with our customers and partners to provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance in the areas of customer experience, employee performance, compliance, security, fraud and interaction automation.

Core Values

Teamwork

Diverse perspectives produce the best outcomes РTogether everyone achieves more.

Ownership

Take pride and ownership in everything you do; own your success and your failures.

Impact

A successful business provides significant benefits to our customers, employees, partners, investors and community.

Innovation

Push the envelope. Never settle.

Candor

Healthy and respectful debate leads to the best outcomes.

Transparency

A shared perspective leads to trust and support of a common goal.

Urgency

Operate with a sense of focus and bias for action, time matters.

Commitment

Be relentless and work hard. Nothing worthwhile comes easy, we win or lose on the margin.

Success

We value results, not just activity.

Joy

Find happiness and satisfaction in what you do.