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An Industry Leader

An industry pioneer and leader since 2002, with more than 3 billion hours of conversations mined, we deliver exceptional value to customers through highly effective, usable, and scalable analytics solutions.

CallMiner selected as one of

The 25 Best Software Companies To Work
For In 2020 – Boston Area

CallMiner was selected by the readers of
Speech Technology Magazine to

Receive Its People Choice Award
For Speech Analytics In 2020

KMW AI 50 Awards CallMiner
CallMiner was selected by the readers
of KMWorld Magazine

as an AI 50 Award Winner In 2020

CallMiner is recognized as a Leader in

Speech Analytics and Contact Center Operations with high ratings by users and have substantial satisfaction and market presence scores.

“Want to be surrounded by brilliant, inspired people? Then look at CallMiner!”

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Our Mission, Vision & Core Values


Transforming interactions to drive positive experiences & profound business change


We unite with our customers and partners to provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance in the areas of customer experience, employee performance, compliance, security, fraud and interaction automation.

Core Values


Diverse perspectives produce the best outcomes РTogether everyone achieves more.


Take pride and ownership in everything you do; own your success and your failures.


A successful business provides significant benefits to our customers, employees, partners, investors and community.


Push the envelope. Never settle.


Healthy and respectful debate leads to the best outcomes.


A shared perspective leads to trust and support of a common goal.


Operate with a sense of focus and bias for action, time matters.


Be relentless and work hard. Nothing worthwhile comes easy, we win or lose on the margin.


We value results, not just activity.


Find happiness and satisfaction in what you do.