SQL Developer/DBA

SQL Developer/DBA

  • Post Date:May 30, 2019
  • Apply Before: August 30, 2019
  • Views2740
  • Applications: 31
Job Description

CallMiner empowers organizations of any size to extract and act on intelligence from customer interactions and feedback, including live and recorded calls, chat, email, social platforms and surveys, for improving customer experience, sales, marketing, compliance, and agent and customer engagement center performance. Highlighted by multiple customer achievement awards, including eight Speech Technology implementation awards in the past six years, CallMiner was recently named a leader in the industry analyst report Forrester New Wave: AI-Fueled Speech Analytics Solutions, Q2 2018.

At CallMiner, we hire great people and challenge them every day. CallMiner team members are passionate about delivering innovative technology solutions and industry leading customer success. Core to our culture is the power of feedback which we leverage to improve our own organization every day in every way. To hear more about what it’s like to work at CallMiner, watch our video at Careers.CallMiner.com


The CallMiner Development team is seeking a skilled, motivated SQL Developer | Database Administrator to join our growing engineering organization.

The ideal candidate will have a strong development foundation and strong software skillset to accompany the database systems expertise. This position will work closely with the development and QA teams to continuously improve the design, performance, reliability, scalability, security and architecture of our product suite. The candidate should be passionate about data and enjoy exploring various new technologies, solutions and integrations to enhance the capabilities of the engineering team.


  • Development Activities
    • Database design, planning and architectural meetings
    • Creating and modifying database objects
    • Troubleshooting of database issues
    • Query testing and optimization
    • Update scripting
  • Development Team Support Activities
    • DB Performance tuning
    • DB sizing
    • Plan for database upgrades and migrations
    • Development server administration and maintenance

Required Skillsets:

  • Extensive experience writing stored procedures in Microsoft SQL Server
  • Solid understanding of relational database design
  • Database Security Knowledge
  • Communication and written skills
  • Ability to collaborate effectively with other teams
  • Excellent time management and organizational skills
  • Problem solving skills is a must
  • Database optimization knowledge
  • Experience troubleshooting capacity and performance issues
  • Provide thought leadership on data modeling and database infrastructure strategies

Desired Skillsets:

  • 3+ years delivering consumer software products as a DBA, preferably for an enterprise SAAS company
  • Proficiency in Mongo DB and/or other NoSQL technologies
  • Certification in SQL Server 2012 and above preferred
  • Experience in SQL encryption strategies
  • Experience in continuous integration techniques for SQL
  • Familiarity with requirements gathering, design, development, testing and deployment of applications as part of the Software Development Lifecycle
  • Bachelor’s degree in computer science or related field